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GAC International Owner Stories | From Chinese Word-of-Mouth to Local Trust

2026-07-06

Following the first customer handovers of the AION V in the UK, this all-electric model from China has officially made its way into daily streets across the country. Among the first batch of car owners are two distinct yet equally sincere stories: one rooted in familiar trust carried across oceans, and the other born from first-hand appreciation of product quality. Together, they compose AION’s first set of users' feedback since its launch in the UK.

Ms. Xu is one of the most distinctive owners in the first batch of UK AION V deliveries — her connection with the model began long ago, thousands of miles away in China.

“At first, I was looking at pure electric models from other brands. When choosing a new EV brand in the UK, I was quite hesitant about after-sales support and product quality,” Ms. Xu shared when recalling her car-buying journey. She admitted that while the UK has a wide range of pure electric options, few new brands give buyers complete peace of mind. It was during a casual chat with her family back in China about her dilemma that her elders immediately recommended the AION V: “We’ve had ours for nearly two years. We use it for daily commutes and family trips on weekends. It’s spacious, has reliable range, and has never let us down. It’s been totally hassle-free.”

Real-world user experience from family is the most convincing word-of-mouth endorsement. When she learned that AION had officially launched in the UK and its flagship store was open for test drives, Ms. Xu booked an in-person visit without hesitation. The moment she sat inside, the familiar interior texture and spacious cabin layout matched exactly what her family had described. During the test drive, its smooth power delivery, intelligent driving assistance and efficient fast-charging performance all lived up to her family’s praise.


Ms. Xu takes delivery of her brand-new AION V

On the day of the test drive, Ms. Xu placed her order. “Now our family has two AION V units — one in China and one in the UK. I guess we can call ourselves loyal GAC customers,” she said. After picking up the car, she shared the good news with her family in China right away. The same model, separated by mountains and seas, echoes across the distance, carrying the same trust in quality and forming a unique warm bond within the family.

Quality as Proof: A Reassuring Choice for Local Families

Beyond word-of-mouth passed on by overseas Chinese users, the AION V’s robust product strength and comprehensive service system have also won over local British families. Mr. and Mrs. King from Swansea are representative local household customers among the first batch of owners.

“The premium finish of the AION V, both inside and out, caught our eye at first glance. Getting a high-end driving experience at an accessible price makes it exceptional value for money,” said Mrs. King. For her, the striking design and craftsmanship were the initial draw, but what truly sealed their decision was the full-cycle ownership support offered by the brand.

Mr. and Mrs. King take delivery of their brand-new AION V

Launched exclusively for the UK market, the industry-leading AION Great 8 Promise covers an 8-year package including full vehicle warranty, routine maintenance, roadside assistance and MOT service, completely eliminating their concerns about trying a new brand. Coupled with a growing nationwide retail network and real-time support from a local UK contact centre, every step from purchase to daily use is backed by clear, accessible service.

“You can tell the brand isn’t just selling cars in the UK — it’s genuinely thinking about long-term ownership for local customers,” Mrs. King added. Now cruising along the coastal roads of Swansea in their new car, the Kings have become among the first local witnesses to the quality of the AION V.

From cross-ocean word-of-mouth recognition among Chinese users to quality approval from local families; from the firm choice rooted in familial nostalgia to the reassuring decision driven by product strength — two distinct car-buying stories converge on the same recognition of the AION V’s product capabilities.

Deeply rooted in global markets, GAC always anchors its development in the real needs of users. From China to overseas, the roads and scenery may change, but unwavering product quality and a sense of reliable companionship remain the same. On every journey ahead, GAC will continue to ride alongside global users and create more wonderful moments together.